An AI workforce built around your business.

Ampity engineers and manages AI employees with defined jobs, business-system access and proactive workflows. Onboard, validate and delegate authorised work.

Give AI employees a job description, teach them your process and connect the tools they need. We engineer and manage the workforce so tested responsibilities can run proactively, with your team involved where judgment or approval is needed.

A delivery workflow

Illustrative example, not a live task or customer result.

Prepare the weekly delivery brief.

Reconcile our project commitments, flag anything blocked and prepare a source-linked update for review.

Read approved records. Draft the update. Ask before sending.

See the experience we’re building towards.

Illustrative service film. The profiles, screens and activity are not a live customer deployment.

Your way of working, engineered into the system.

A custom AI workforce is a coordinated set of AI roles, business-specific workflows and supporting software. Ampity defines the responsibilities, connects approved systems, builds the automation and maintains the operating process. You own the provider accounts and retain the agreed business decisions.

Roles that work together

Responsibilities, handoffs and an owner for the final outcome.

Custom software where it belongs

Scripts and connectors handle predictable steps. AI supports interpretation and judgment.

An operating process that stays useful

Maintain the source context, evaluations and integrations as the business changes.

See what Ampity builds and manages

Give it a role. Teach the work. Delegate the responsibility.

Onboard an AI employee with the same care you would give a new team member: a job description, working examples, access to the right systems and a period of observation. Once the agreed checks pass, routine responsibilities can run automatically. Your team handles the exceptions and decisions you reserve.

Define the job
Responsibilities, recurring tasks, expected results and the person the role reports to.
Teach your process
Approved knowledge, good examples, business rules and the questions it should ask.
Give scoped access
A named identity and authorised access to the channels, records and tools the job needs.
Observe and refine
Review representative work, correct errors and test the difficult cases before widening autonomy.
Delegate and manage
Enable tested responsibilities to run on agreed triggers, with evidence and exception handling.

How a delivery coordinator could handle the day.

Illustrative workflow after onboarding. Select a situation to see what runs automatically, what needs a question and what needs a decision.

Routine work: Execute within an agreed rule

The work starts when: A project ticket receives the evidence required by your definition of ready for review.

Check the current ticket, required fields and evidence against the agreed rule.
Move it to the authorised review state and attach the supporting reference.
Post the agreed internal update in the project channel and record the action.

What your team experiences: The ticket and team update are handled without a fresh instruction or approval for each permitted action.

Only the approved project, fields and state transitions are available. Closing work, changing scope or making a customer commitment follows separate rules.

A missing answer: Ask the right colleague

The work starts when: The ticket says work is complete, but the acceptance evidence is missing.

Keep the ticket in its current state and identify the missing evidence.
Ask the assigned owner a specific question through the connected team channel.
Resume after an authorised reply and a fresh check of the project record, or escalate after the agreed timeout.

What your team experiences: The employee follows up with your team instead of inventing an answer or silently marking work complete.

A chat reply cannot grant new permissions or override the release criteria. Unverified answers remain unresolved.

A consequential decision: Prepare the decision for a person

The work starts when: A dependency change could affect the delivery date promised to a customer.

Check the affected commitments and prepare the evidence and available options.
Send the named delivery lead a focused decision request.
Wait for valid approval before changing the protected commitment or sending a customer message.

What your team experiences: The employee does the preparation and coordination. Your delivery lead retains the decision about the customer promise.

Rejected, expired or missing approval does not permit another route to the same action.

Teaching means configuring approved instructions, knowledge, examples and workflow rules. Feedback becomes reviewed, versioned changes; it does not silently expand permissions or imply automatic model retraining.

Give the role the tools to do the job.

Conversation, business-system access and automatic execution belong in one role design. We agree the connections and actions required for your implementation, then test them together.

Collaborate in your team channels

Scope a role that receives assignments, asks colleagues for missing context and posts progress in Teams, Slack or another supported channel. We validate channel access, identity, reply handling and escalation before release.

Work inside your business software

Connect the role to approved project, CRM and other business tools. Define which records it can read and which tickets, fields or states it can update automatically. Connections use supported APIs or explicitly approved automation.

Take part in meeting workflows

Prepare meeting context, turn permitted notes or transcripts into actions and follow up with owners. Live attendance or spoken participation is a separately validated capability, subject to the provider, tenant policy, participant notice and consent requirements.

Make the role available in your platform

Include a customer-specific interface or embed an interaction in your software when required by the scope. Your team can assign work, ask questions, inspect progress and review exceptions through the agreed interface.

Work beyond office hours, with an operating plan.

Scheduled and event-driven work can extend beyond office hours. The operating plan defines provider capacity, monitoring, outages, recovery and when a person must be available. Continuous execution and round-the-clock human support are separate commitments.

Judge the role on accepted results and complete cost.

Compare the total cost of an accepted task with your current process: implementation, management, provider usage, infrastructure and human review. Track output quality, turnaround and correction effort together. Better economics and results must be demonstrated for the actual role, not assumed from a headcount comparison.

Provider capabilities checked 16 October 2026: Slack messaging permissions · Microsoft Teams meeting-agent guidance. These sources establish platform requirements, not a deployed Ampity integration.

From your first brief to work your team can trust.

You do not need to arrive with an agent specification. Bring one recurring responsibility and a few examples of the work. We turn that into a scoped implementation, with decisions and deliverables visible at each stage.

The walkthrough is illustrative, not live project progress.

Understand the job: Start with the work you want off your plate.
Your input
Describe who does the work today, what triggers it, how often it happens and what a useful result looks like. Share a redacted good example and a difficult one, if available.
Ampity’s work
We identify the owner, business consequence, current review effort and reasons the task goes wrong. We assess whether AI, ordinary automation or an existing product is the appropriate starting point.
What you receive: Workflow brief
A workflow brief with a named owner, baseline measures, initial assumptions and explicit exclusions.
The decision before moving on
Agree the problem and the result worth paying for before choosing tools.
Delivery reporting example: Weekly delivery reporting: project records in, source-linked exceptions and an approval-ready brief out.
Map the process: Make the handoffs and source records explicit.
Your input
Show the systems, documents, existing rules and people involved. Tell us where facts conflict, approvals stall or a manual workaround keeps things moving.
Ampity’s work
We map the normal path and exceptions, identify authoritative sources and check connection options. We define useful roles without splitting a simple task into unnecessary agents.
What you receive: Process and source map
A process map, source register and integration assessment, including access gaps and dependencies.
The decision before moving on
Confirm the proposed path fits the real operation and the required information is available.
Delivery reporting example: Project system owns status and dates. Approved meeting notes add context. Unresolved conflicts go to the delivery lead.
Set the boundaries: Decide what the workforce may do on its own.
Your input
Name the approvers, sensitive information, actions that need permission and situations where the system must stop. Confirm account ownership and relevant provider requirements.
Ampity’s work
We specify read, draft, write and send permissions separately. We agree acceptance checks, escalation, retention expectations, retry limits and the workload used to evaluate cost.
What you receive: Role and permission agreement
Role specifications, an access and approval matrix, acceptance criteria and a scoped commercial proposal.
The decision before moving on
Approve scope, responsibilities, dependencies and commercial terms before implementation.
Delivery reporting example: The workforce may prepare the delivery brief. A named lead approves external messages and changes to customer commitments.
Build and connect: Engineer the process around your systems.
Your input
Provide authorised access through the agreed customer-owned accounts, representative test records and someone who can resolve business-rule questions.
Ampity’s work
We build the agreed scripts, connectors, context structure and role handoffs. Predictable transformations use ordinary software where suitable. Model selection follows the task and permitted deployment arrangement.
What you receive: Working implementation
A testable workflow, versioned custom components, configuration records and an initial operating guide.
The decision before moving on
Review a working demonstration against the agreed brief, including what remains incomplete.
Delivery reporting example: A connector reads changed project records; a script reconciles dates; AI drafts the explanation from the approved evidence.
Test the difficult cases: Check what happens when the work goes wrong.
Your input
Review representative outputs and exceptions with us. Include stale records, missing evidence, denied access, duplicate requests and cases that should require approval.
Ampity’s work
We test accuracy, source grounding, permissions, failure handling and recovery. We measure provider usage together with human review and correction effort. Failed checks remain open until resolved or explicitly accepted.
What you receive: Acceptance record
Evaluation results, an issue register, workload cost observations and a release recommendation.
The decision before moving on
The acceptance owner decides whether the agreed release criteria have been met.
Delivery reporting example: A missing owner is flagged rather than invented. A repeated trigger must not produce a duplicate external action.
Release and maintain: Introduce the workforce with an operating owner.
Your input
Confirm the release owner, support contacts, review cadence and the people who can approve changes. Keep business rules and source-system changes visible.
Ampity’s work
We release within the agreed boundaries and provide handover. Under an ongoing management engagement, we monitor the agreed signals, repair scoped integrations and evaluate changes before release.
What you receive: Operating handover
Runbooks, ownership records, a release and recovery plan, plus the agreed maintenance and improvement backlog.
The decision before moving on
Expand responsibilities only after reviewing accepted results, exceptions and operating effort.
Delivery reporting example: The delivery lead reviews exceptions and accepted briefs. A new write permission is a controlled change, not a silent expansion.

What should I bring to the first conversation?

Which recurring responsibility should the workforce take on?
Who does it today, and who accepts the final result?
Which systems and records does it need?
How much work arrives, and what are the difficult exceptions?
What may it read, draft, change or send?
What would make the first implementation worth continuing?

Redacted examples are enough to start. Do not submit credentials, sensitive records or customer data through the enquiry form.

Follow the work, not just the conversation.

Illustrative workflows, not customer case studies.

Turn a meeting into a proposal your team can review.

Meeting notes, CRM records and solution details live in different places. Someone still has to reconcile them before a useful follow-up can leave the business.

Approved inputs: Approved meeting notes, opportunity records, service information and commercial rules.

Meeting coordinator
Extract commitments, owners and missing information from the supplied notes.
Account researcher
Check the approved account sources and attach evidence to the opportunity brief.
Solution preparer
Draft the scope, dependencies and open questions using the agreed service material.
Human approver
Confirm the price, commitments and recipients before any external send.

Expected deliverable: A proposal draft, source references, unresolved questions and an approval request.

Measure: Accepted briefs, missing commitments, correction effort and elapsed time per opportunity.

The human boundary: No autonomous discount, customer commitment or outbound campaign enrollment.

Prepare a weekly delivery brief from the actual commitments.

Status reports look healthy while overdue decisions and blocked dependencies remain buried in project records.

Approved inputs: Approved project records, due dates, owners, current blockers and reporting rules.

Commitment checker
Reconcile supplied commitments against owners, due dates and recorded progress.
Exception analyst
Flag conflicting status, missing updates and dependencies that need a decision.
Brief writer
Prepare a source-linked delivery brief and draft the client update.
Delivery lead
Review the exceptions and approve any change to scope or client commitments.

Expected deliverable: A delivery brief with evidence, an owner for each exception and a draft update.

Measure: Commitment coverage, missed blockers, reviewer corrections and report preparation effort.

The human boundary: No staff reassignment, deadline change or client message without the agreed approval.

Keep a partnership review grounded in current evidence.

Programme information changes, account plans go stale and a useful research finding never reaches the person who can act on it.

Approved inputs: Approved programme sources, internal account notes, review questions and access permissions.

Source researcher
Gather relevant updates from approved sources and record when each was checked.
Account analyst
Map the findings to the supplied account context and retain unknowns.
Review coordinator
Prepare the decision brief, next checks and owner-specific follow-ups.
Programme owner
Validate eligibility and approve submissions, commitments or external contact.

Expected deliverable: A dated research brief, source links, explicit unknowns and a proposed follow-up list.

Measure: Source accuracy, freshness, actionable findings and correction effort.

The human boundary: No promised funding, assumed eligibility or partner-portal submission without validation.

Autonomy has a boundary. You decide where it sits.

Reading a record, drafting a reply and sending it are separate permissions. We define them around your workflow, with evidence, recovery rules and a named owner for exceptions.

Read approved information: Scoped access
Prepare a work product: Defined checks
Make a customer commitment: Human approval
Encounter missing evidence: Stop and escalate

Illustrative policy. The actual rules are agreed and tested for your implementation.

A useful first workflow. A clear path to a workforce.

Implementation and ongoing management are scoped separately. Provider, infrastructure and communication charges stay visible.

Build the workflow you need.

Bring your process, systems and expected result. We turn an agreed brief into roles, integrations, supporting software and acceptance checks.

Find the work worth delegating.

Review the current process, exceptions and economics. Start with a bounded workflow and evaluate it before expansion.

Keep the workforce working.

Agree monitoring, connector maintenance, evaluations and an improvement allowance. New roles and substantial changes have their own scope.

Scope, dependencies, acceptance criteria and commercial terms are agreed before delivery. No unlimited-work or fixed-savings promise.

The engineering and operating work has an owner.

We scope the process, build the required custom components and test the result against your acceptance criteria. Ongoing management covers the responsibilities you agree, including integrations, context and evaluation changes. A platform alone may be enough when your team can own that work.

Compare the delivery models

Ampity vs Lindy

With Ampity, you commission a workforce around your jobs, systems and operating rules. We handle the role design, custom engineering, validation and agreed ongoing management, so your team can delegate the responsibility rather than build and maintain the implementation itself.

Ampity vs Relevance AI

Ampity takes responsibility for turning your business process into a working AI workforce: the roles, supporting code, integrations, acceptance tests and agreed operation. You buy an implemented and managed capability, with the work and ownership defined before the build.

Take a closer look.

How the workforce works Find a useful first workflow

What would you like your workforce to take on?

Bring a recurring responsibility, the systems it touches and what a good result looks like. If you are unsure where to start, we can assess that with you.

Watching and exploring require no contact details. Use the form only if you would like a reply.

Discuss your workforce

Agentic workflow engineering Amazon Bedrock consulting AI evaluation and observability

Frequently asked questions

What is Ampity AI Workforce?

It is a custom engineering and management service for coordinated AI roles and business workflows. Ampity scopes the work, builds the integrations and supporting automation, and offers ongoing management. It is not a foundation model or an off-the-shelf employee that can perform every job.

How is this different from buying an AI agent platform?

An agent platform provides software capabilities. Ampity takes on the agreed business-specific implementation and operating work: role design, workflow rules, custom code, integrations, evaluation and maintenance. A platform alone can be the right choice when your team can configure and operate a simpler workflow itself.

Can the workforce use our existing systems?

We design the role around the business tools and communication channels it needs. The implementation can include project or CRM access, Teams or Slack collaboration, questions to colleagues and permitted ticket updates, subject to supported connections and testing. These are not assumed plug-and-play connections. A custom interface can be included in scope. Live meeting participation is separately validated, with the required provider support, tenant permissions, participant notice and consent.

Who owns the accounts, data and custom work?

The preferred model uses customer-owned provider accounts with authorised Ampity access. The engagement defines data flows, retention, access removal and ownership or handover of custom code and workflow material. Third-party platforms retain their own software and terms.

How much does a custom AI workforce cost?

Implementation and ongoing management are scoped separately after discovery. Provider subscriptions, usage, infrastructure and communication charges are identified separately. We estimate capacity from the actual workload and do not sell unlimited work or guarantee savings.

Does the video show a live customer product?

The film illustrates the intended experience of assigning work, reviewing approvals and inspecting results. Its employee profiles, screens and activity are illustrative. Available integrations, interfaces and reporting are agreed and validated for each implementation.

Do we have to replace our team?

No. The service starts with selected responsibilities and agreed human oversight. People retain the business decisions and accountability specified for the workflow. Expansion depends on quality, review effort, risk and cost evidence, rather than an assumed headcount reduction.

Does a person have to approve every task?

No. During onboarding we observe and test the role. Once authorised, routine actions can run automatically within the agreed permissions, including supported internal messages and ticket updates. The employee asks for clarification when evidence is missing and seeks approval for decisions outside that authority. Feedback is reviewed before changing instructions or permissions.

Can AI employees work outside office hours?

Scheduled and event-driven work can run beyond office hours when included in the operating design. Capacity, provider availability, monitoring, maintenance and recovery still apply. Automated coverage and round-the-clock human support are separate commitments. Savings and output improvements are measured for the actual workload, not guaranteed multiples of an employee's cost or performance.